Troubleshooting Hardware Problems (Desktop)

As you troubleshoot, you should do the following:
* Record the steps you have followed
*Record any error message you see on the screen while troubleshooting

Which of the following items are hardware

Mouse

Printer

Monitor

Software

Dongle

Activity
Patient desktop is in your office for a visit, she is malfunctioning. Work in teams to troubleshoot the issue with the patient.
Present your results to your classmates and teachers.

What to do if your desktop will not turn on:
1. Check that your power cable is connected securely in the back of the computer case and in the power socket.
2. Check that the power socket is switched on. To confirm the socket is live, turn off the socket, unplug the computer cable and plug in another device.
3. If there is a surge protector, check whether it needs to be reset.
4. Once you have confirmed the power cable is connected properly and the power socket is live: replace the power cable with one that you know is not faulty.
Use a cable from another device that is working
NOTICE: If the computer still won't start, then you need to report the fault to your technician.
Now that you have explored the methods, do the following:
1. Go back to your teams, discuss with your members what you understand
2. Select a speaker rep from your team
3. Speaker rep goes to other teams to share what was discussed
4. Speaker rep shares with the entire class