Go back

FYI - some students

are having trouble when they click finish. THe screen sits on "uploading" in the end we have to click refresh and then students lose their work. 

U6 Practice 3

Theodore Gavin 

today at 10:08

by Kelly Lesko


Hi Kelly,

Usually this issue is a connection problem when uploading drawings, images or audios that are very big.  Check that the student has a good connection.

Also if students are doing the worksheet through a task the answers should be auto saved and if they refresh the platform will ask if they want to recover the saved answers.

If none of this solves the issue, please let us know and we'll investigate further.

Best regards