The Production function: Health and safety

This method is effective because employees who have an intimate knowledge of the actual processes are often best placed to know how to improve quality.

Inspection means each product is tested and compared with quality standards.

Employees receive training for a range of jobs and rotate amongst different jobs.
This helps employees understand how activities work together.

A few products from the batch are tested. If the sample is of good quality, the whole batch will be approved.

Employees are often able to offer different perspectives on how to improve quality.

This is a Japanese concept, also known as Lean production.

Continuous quality improvement through eliminating wasteful processes and ensuring no delays in the production process occurs

This method is usually used when goods produced are expensive.

Employees from different departments, for example, production, marketing and finance, meet regularly to discuss how quality, efficiency, and productivity could be improved.