GENERAL CONTRACT CONDITIONS

1. SUBJECT MATTER OF THE CONTRACT

This legal notice refers to the contract and subscription of the services offered by the webpage www.topworksheets.com owned by TOPWORKSHEETS, S.L. (hereinafter TOPWORKSHEETS).

The acquisition of any of the services entails the full and unreserved acceptance of each and every one of the General Contract Conditions indicated, without prejudice to the acceptance of the Special Conditions that may be applicable when acquiring certain products or services.

This Contract Conditions may be modified without prior notification. It is therefore recommended you read them before the acquisition of any of the services provided on this webpage.

2. IDENTIFICATION

TOPWORKSHEETS, pursuant to Ley 34/2002, 11 July, regarding Information Technology Services and Electronic Mail, informs that:

3. COMMUNICATION

The following methods may be used to contact us:

Any notification and communication between users and the TOPWORKSHEETS shall be considered effective, for any purposes, whenever conducted through any of the aforementioned methods.

4. SERVICES

The service offered by TOPWORKSHEETS is aimed at teachers (hereinafter "customers" or "users") and consists of allowing them to create interactive worksheets to send to their students, who will complete them, self-grade them and send the result back to the teacher.

The service is offered in different versions: a free basic version and other versions with advanced functionalities that teachers can subscribe to.

Services offered, together with their main characteristics and prices, are shown in the following section: https://www.topworksheets.com/pricing

TOPWORKSHEETS reserves the right to decide, at any time, the products and services offered to Clients. TOPWORKSHEETS will be able, at any moment, to add new products or services to those offered. Also TOPWORKSHEETS reserves the right to withdraw or stop offering, at any time, and without previous warning, any of the offered products, except those already contracted

All this without prejudice to the fact that the acquisition of the services can only be done through the registration of the teacher, creating for this purpose an account with a user name and password, which will identify and enable the teacher personally to have access to the services and to the contracting process.

Once inside www.topworksheets.com and to access the contracting of the services, the user must follow all the instructions indicated in the contracting process, which will imply the reading and acceptance of all the general and particular conditions set in www.topworksheets.com

The user agrees not to share the TOPWORKSHEETS account with other users and use the account individually as a personal account. The use of a premium account by multiple teachers will result in the cancellation of the service with no right to a refund.

5. CONTRACTING PROCESS

To make any purchase at www.topworksheets.com, the customer must be of legal age.

In addition, it will be necessary for the user to register at www.topworksheets.com through a form in which TOPWORKSHEETS is provided with the information necessary for the contract; data that in any case will be truthful, accurate and complete about their identity and that the user must expressly consent to by accepting TOPWORKSHEETS' privacy policy.

Teachers who are using the free Basic version of the services can subscribe to the paid plans at any time they need it.

Steps to follow to carry out the contracting process are:

  1. Create your account by registering in the website
  2. Access https://www.topworksheets.com/pricing
  3. Select the plan that bests suits: Silver, Gold or Platinum and the payment period: monthly subscription or annual
  4. Enter your payment and billing information
  5. Once payment is confirmed, access to the features of the subscribed plan will be available

It is also recommended that the user prints and/or keeps a copy of the terms and conditions of sale on a durable medium when contracting, as well as the proof of receipt sent by TOPWORKSHEETS by e-mail.

6. INVOICING

The invoice is sent by e-mail when the service is contracted and each time the corresponding subscription is charged. Likewise, the teacher will have access to their invoices through their private area on the platform.

7. DURATION, RENEWAL AND CANCELLATION OF THE CONTRACT

Duration

The duration of the contracted plan will be annual or monthly, from the date of contracting, according to the user's selection.

Renewal

The subscription is automatically renewed unless the user cancels it. The subscription will be charged according to the selected periodicity, TOPWORKSHEETS will send the user an email each time a charge is made.

Cancellation of the contract

The user can cancel his subscription at any time prior to the expiration date through his private area on the platform. Once the expiration date is reached, there will be no automatic renewal and no further charges will be made.

8. PRICES, FEES AND TAXES

The prices of the subscription plans shown on www.topworksheets.com are expressed in Euros unless otherwise stated and are guaranteed for the duration of their validity. The annual subscription offers a discount on the monthly subscription.

The final prices of the services, together with their characteristics, offers, discounts, etc. are reflected in each of the services offered at www.topworksheets.com

The prices of the subscription plans may vary at any time, with the exception of plans already contracted or initiated. If there is a variation in prices, this will be applied in future renewals. In this case, the price to be applied will be the one in force on the date the order was placed. In any case, the final cost will be communicated to the client in the electronic contracting process before the formalization of the acceptance.

9. PAYMENT METHODS

We currently offer the following payment methods:

You can pay immediately through the secure payment gateway Stripe or Paypal. If any refund or cancellation of the order is necessary, the amount will be refunded through the same payment method.

10. EXCLUSION OF GUARANTEES AND LIABILITY FOR ACCESS AND USE

TOPWORKSHEETS intends to guarantee an adequate operation of the tool that it commercializes. Nevertheless, TOPWORKSHEETS is not responsible for any damages that may occur to the User as a result of failures or disconnections in telecommunications networks that cause suspension, cancellation or interruption of access to the platform www.topworksheets.com during use.

11. CUSTOMER SERVICE AND COMPLAINTS

To make an inquiry or lodge any complaint or claim with TOPWORKSHEETS, the customer should contact us through any of the following e-mail addresses:

12. APPLICABLE LEGISLATION

These terms shall be ruled by the applicable Spanish legislation.

Since the user is not a "consumer", any controversy derived from the application of these contractual conditions shall be settled in the Courts and Tribunals of the city of Barcelona (Spain).

Spanish and English shall be the language used.