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Problems when downloading a pdf

Hello, I’m having some problems when downloading my students’ answers. I can only see red and green squares, not the text itself… Any idea where my mistake is?
And congrats on a fantastic growing site!

by Stella Zambon


Hi Stella,

I’ve already asked for feedback in the Spanish question, if you don’t mind we can continue there.


Hi, may i know what is the answer for that? 

I print out the answer script and only see red and green squares.

Nur Diyanah 09/25/2021